Langford Whitmore
Privacy Policy
How we collect, use and protect the personal information you share with us.
1. Who we are
Langford Whitmore ("we", "us", "our") is a private advisory firm for second citizenship, residency and international tax planning. Our business is established in Dubai, United Arab Emirates, and we work with clients from offices in London, Dubai, Riyadh and Kuwait City. We are responsible for the personal information described in this policy.
Questions about this policy or your information can be sent to info@langfordwhitmore.com.
2. Information we collect
Information you give us
- Contact details: name, email address, phone number and country code.
- Background: nationality, country of residence, and the number of family members you want to include.
- Your plans: your objective, investment budget, timeline, whether you have had previous visa refusals, and anything you write in your message.
- Communications: messages you send us by email, phone or WhatsApp.
- If you become a client: identity documents, financial records and other information needed for applications and government due diligence. These are covered by your engagement terms and handled with additional safeguards.
Information collected automatically
- Device and usage data, such as browser type, pages visited and the website or advert that brought you to us (including campaign tags in the link).
- Information from cookies and similar technologies used for site security, analytics and advertising measurement (see section 7).
3. How we use your information
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry and arranging a consultation, including by WhatsApp where you have agreed | Your consent and steps taken at your request before entering into an agreement |
| Assessing which programs may suit you | Steps taken at your request before entering into an agreement |
| Providing our advisory services and managing applications | Performance of our agreement with you |
| Keeping our website secure and preventing spam or fraud | Our legitimate interests |
| Measuring and improving our website and advertising | Your consent where required, otherwise our legitimate interests |
| Meeting legal, regulatory and record-keeping obligations | Legal obligation |
We do not sell your personal information.
4. Who we share it with
- Our advisory team, who review and respond to your enquiry.
- Government-authorized agents, legal counsel and due diligence providers, only if you decide to proceed with an application and only as needed for it.
- Government authorities handling your application, when you instruct us to apply.
- Service providers who host or process data on our behalf, such as our website platform, customer relationship management system, internal messaging, email, spam protection, analytics and advertising providers. They may only use your information to provide their services to us.
- Authorities or advisers where the law requires it, or to protect our rights.
5. International transfers
We and our service providers operate in several countries, including the United Arab Emirates, the United Kingdom, Saudi Arabia, Kuwait, the European Union and the United States. Where your information is transferred to a country that does not offer the same level of protection as your own, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms recognised by applicable law.
6. How long we keep it
- Enquiries that do not proceed: up to 24 months from our last contact, then deleted or anonymised.
- Client records: for as long as needed to provide our services and meet legal, tax and regulatory requirements, typically up to 7 years after our engagement ends.
7. Cookies and tracking
Our website uses cookies and similar technologies for essential functions (such as security and spam prevention), to understand how the site is used, and to measure the effectiveness of our advertising, including through advertising platforms' tracking tools. You can control cookies through your browser settings and, where offered, our cookie choices. Blocking some cookies may affect how the site works.
8. Your rights
Depending on where you live, including under the UK GDPR, the EU GDPR, the UAE Personal Data Protection Law and the Saudi Personal Data Protection Law, you may have the right to:
- access the personal information we hold about you;
- ask us to correct or delete it;
- object to or restrict how we use it;
- receive a copy in a portable format;
- withdraw consent at any time, including for WhatsApp contact, without affecting earlier processing;
- complain to a data protection authority. In the UK this is the Information Commissioner's Office (ico.org.uk).
To exercise any of these rights, email info@langfordwhitmore.com. We will respond within the time required by applicable law.
9. Security
We use appropriate technical and organisational measures to protect your information, including restricted access and encrypted connections. No method of transmission over the internet is completely secure, so please avoid sending identity documents through our website forms; we will provide a secure method if you become a client.
10. Children
Our website is intended for adults. Information about children is collected only from their parent or guardian as part of a family application.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.